Quality Assurance Coordinator
The Quality Assurance Coordinator plays a key role in fostering and maintaining a strong culture of quality, compliance, continuous improvement, and person-centred care across NDIS and Support at Home services. This position coordinates quality assurance activities, oversees compliance with relevant legislation, standards, policies, and regulatory requirements, and proactively identifies opportunities to enhance service delivery and reduce risk.
Working collaboratively with staff, management, participants, clients, and external stakeholders, the Coordinator supports audits, incident and feedback management, documentation, quality reporting, corrective actions, and continuous improvement initiatives. Through these efforts, the role helps ensure the delivery of safe, effective, respectful, and high-quality care and support.
How to Apply
Please submit your application via email at Hgray@ourcare.org.au or apply directly through Seek
Business Details
- Business Name
- Ourcare Services Ltd
- Business Location
- Singleton
Job Details
- Salary
- Negotiable
- Job Hours
- Flexible on days and hours looking at 44 hours a fortnight
Skills Required
The Quality Assurance Coordinator requires strong skills in quality management, compliance, risk assessment, auditing, incident management, and continuous improvement within the health, disability, or community services sector. The role requires excellent analytical and problem-solving abilities, strong attention to detail, and the capacity to interpret and apply relevant legislation, regulatory requirements, quality standards, and organisational policies. Highly developed communication, interpersonal, documentation, and report-writing skills are essential, along with the ability to build effective relationships with staff, participants, clients, families, management, and external stakeholders. The Coordinator should demonstrate sound judgement, confidentiality, integrity, organisational skills, and a proactive approach to identifying risks and implementing practical quality improvements.
Contact Details
Email - Hgray@ourcare.org.au or apply on Seek